How to build a world-class Knowledge Centre?

It has been my great privilege to be involved in building the McKinsey Knowledge Centre in India. Popularly known as McKC, it is a shining example of the depth and breadth of research and analytics capabilities that can be delivered from India and how such a centre can become a force for innovation and transforming a large, global organization. In this note, I have tried to distill the key lessons I learnt in helping build McKC over 8 truly wonderful years.